Service Manager



16 April 2020

Are you an experienced automotive Service Manager? Would you like the opportunity to work with the premium BMW and iconic MINI brands? If the answer is YES, the team at Westerly Yeovil are waiting to hear from you.

What can we offer you?

In return for your hard work and commitment, the Service Manager will be offered a highly competitive salary package and a great range of benefits including:

  • Workplace pension (salary exchange option)
  • Bonus scheme
  • 22 days holiday plus bank holidays (pro rata for part time)
  • Employee Assistance Programme  
  • Cycle to work scheme
  • Refer a friend rewards
  • Life  assurance
  • ECOS vehicle
  • Discounted sales, MOT, products, parts & servicing

What will I be responsible for?

Joining the team as the Service Manager, you will be responsible for managing, motivating and organising teams of Service and Parts Advisors, Workshop Technicians and C&D Drivers. You will take the helm in driving customer satisfaction, labour sales, promoting first time fixes, ensuring that vehicle loading and reporting are effective whilst achieving vehicle turnaround and meeting daily targets. Communication is key within our dealerships and ensuring a 5 star customer service is pre-requisite along with building solid working relationships with the Manufacturers and colleagues within the wider Group.

Could this be the ideal role for me?

As our Service Manager, you will be able to demonstrate proven experience of meeting set KPI’s, achieving budget and of working within a fast-paced, highly expectant automotive, Service department. You will be a personable character with above average communication skill and possess an advanced working knowledge of Kerridge and other DMS to be successful in this role. IT and demonstrable interpersonal skills will be essential.

The Company

Helston Garages Group are one of the 25 largest dealer groups in Britain and the largest in the South West, with 38 franchise dealerships providing customers throughout Cornwall, Devon, Somerset and Dorset with high-quality new and used cars and vans generating a turnover in excess of £600 million and representing a range of franchises including Westerly BMW & MINI, Kastner Volvo, Helston VW, Truscotts Peugeot, Carrs Skoda along with Jaguar Land Rover, Audi, Porsche, Maserati, Ferrari, TPS, Body/Smart Repairs and Select Used Vehicles.

This is a fantastic opportunity to join one of the top 25 dealer groups in the UK. If you feel you have the skills, aptitude and attitude to be our Service Manager, then please click the link to apply.