The service and communication is excellent.

the provided all I expected

I have always used Westerly for servicing my cars I have never had a problem and they are always ready to help and are both friendly and courteous at all times. I feel like I'm going to see a friend instead of visiting a garage to get my car service.

under difficult circumstances in unprecedented times everyone was helpful and available to process my requirements.

Fixed my car

Work was carried out to My complete satisfaction

Sorted out a water leak,and did not cut corners

Considering the difficult times, the whole experience was very Covid safe and the customer service administrator was friendly and helpful

We were kept informed and everything was carried out.

Efficient

Reliable

Good experience

Very friendly staff and a service well done, wash and hoover, even though it was clean.

Everyone very polite and helpful at each stage of booking car in,as well as responding to a few queries I had, plus reassuring regarding keeping safe/sanitising vehicle etc after MOT.

Corrected fault

Totally satisfied with the experience

Never have we been failed and have 2 BMW's

Good quality service and excellent communication.

Very satisfied.

Westerly Staff were courteous and thorough

I am completely satisfied with the service I received from them they are always very helpful

Completely satisfied ??

Every was done as requested with no issues

Very happy with the staff .

Good service

Consistantly good service

Everything went from pick up to delivery on the agreed timetable

BMW provide me with an excellent service which is very good value for money. I would have no hesitation in recommending them

I have no issues and after-sales is always good

The service staff were polite and very kind, helping me to get my car back to me as soon as possible so I could get back to my job as a nurse. I really appreciated that.

Good job

nothing to fault

great service

First class service as always. Work required was carried out in an efficient manner and to a standard I now expect. Given the challenging situation now this is commendable.

no problems fitted me in to service my car on a sat morning

Very efficient.

Everything went according to plan.

As I explained everything was so smooth from the first phone call through to picking up our lovely car... We did go to Mercedes at first but honestly they were not a patch to your on customer care. So thank you..

Very satisfied with the service received. Was kept informed about delivery. Sent link to videos etc. which were very helpful.

Everything went smoothly and efficiently

No complaints at all, excellent and enjoyable experience

Easy purchase from seeing the car to taking delivery.

I was dealt with very professionally

Sales person made everything involved with the process very clear, throughout I never felt pressurised. His product knowledges enabled him to clearly answer any questions I had. At all times he was an outstanding role model for BMW.