Completely satisfied ??

Every was done as requested with no issues

Very happy with the staff .

Good service

Consistantly good service

Everything went from pick up to delivery on the agreed timetable

BMW provide me with an excellent service which is very good value for money. I would have no hesitation in recommending them

I have no issues and after-sales is always good

The service staff were polite and very kind, helping me to get my car back to me as soon as possible so I could get back to my job as a nurse. I really appreciated that.

Good job

nothing to fault

great service

First class service as always. Work required was carried out in an efficient manner and to a standard I now expect. Given the challenging situation now this is commendable.

no problems fitted me in to service my car on a sat morning

Very efficient.

Everything went according to plan.

Kept well notified during the 2 days, well cleaned courtesy car.

Good and quick communication is key for customer satisfaction - no issues here. Text reminders also helpful

Best customer service ever experienced within the motor industry.

The service was completed in the agreed time frame, the cost was reasonable and the car was cleaned to a high standard.

The work was carried out in the time specified and the car was returned in a clear condition.

Although it was just its annual MOT the normal vehicle inspection was carried out which does give peace of mind

Both the feedback and the customer service was exceptional

Consistent and excellent service and delivered in a very friendly manner

Have the utmost trust in the whole operation and was not disappointed.

The service was efficient & friendly.

Good Covid 19 precautions in evidence and pleasant and helpful reception staff.

Very helpful and provided a courtesy car due to taking more time than expected

You get what you pay for in a professional and friendly way

Car returned clean after recall!

Good service, clean and felt safe during this period of pandemic

The add blue warning light came on so booked the car in. I also asked if the service that was due in the next few weeks could also be done but was told that this was not possible. I pay for a service plan, yet had to pay for add blue?

I was dealt with very professionally

Sales person made everything involved with the process very clear, throughout I never felt pressurised. His product knowledges enabled him to clearly answer any questions I had. At all times he was an outstanding role model for BMW.

Under very challenging circumstances - dealership reopening in middle of Coronavirus - I couldn't fault the way BMW, and Lucy Malling in particular, managed the whole customer service/sales process.

They meet all my needs

Oscar & the rest of the team were very helpful & accommodating.

Exceptional treatment

Jamie Cox has been selling me BMW's for 20 years and I go to him every time, he is an asset to BMW and should be lauded. The entire team at Westerly Yeovil is superb, led brilliantly by Jason Salmon and rising star David Duarte.

Sales department covered all questions, car well prepared

I was very satisfied but I think you should bring back a little gift of some sort when someone buys a new car just to make them feel extra special on the day :)