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ABOUT WESTERLY YEOVIL.

Find out more about what we do and our team.

Meet the team

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Jason Salmon

Head of Business

David Duarte

Sales Team Leader

Paul Brown

Service Manager

Wayne Gouviea

Parts Manager

Jamie Cox

Sales Executive and Motability Specialist

Lucy Malling

Sales Executive & Motability Specialist

Oscar Gilchrist

Sales Executive

Nicky Hext

Local Business Development Manager

Andrew McCourt

Service Advisor

Lou Weston

Service Advisor

Michael Middlemast

Workshop Controller

Emily Jolley

Sales Administrator

Gemma Woodland

Warranty Administrator

Tim Mullis

Parts Advisor

Matthew Barnes

Parts Support

Ollie Marten

Parts Advisor

Mandy Pomeroy

Receptionist

Helen Roe

Receptionist

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The service and communication is excellent.

Service

the provided all I expected

Service

I have always used Westerly for servicing my cars I have never had a problem and they are always ready to help and are both friendly and courteous at all times. I feel like I'm going to see a friend instead of visiting a garage to get my car service.

Service

under difficult circumstances in unprecedented times everyone was helpful and available to process my requirements.

Service

Fixed my car

Service

Work was carried out to My complete satisfaction

Service

Sorted out a water leak,and did not cut corners

Service

Considering the difficult times, the whole experience was very Covid safe and the customer service administrator was friendly and helpful

Service

We were kept informed and everything was carried out.

Service

Efficient

Service

Reliable

Service

Good experience

Service

Very friendly staff and a service well done, wash and hoover, even though it was clean.

Service

Everyone very polite and helpful at each stage of booking car in,as well as responding to a few queries I had, plus reassuring regarding keeping safe/sanitising vehicle etc after MOT.

Service

Corrected fault

Service

Totally satisfied with the experience

Service

Never have we been failed and have 2 BMW's

Service

Good quality service and excellent communication.

Service

Very satisfied.

Service

Westerly Staff were courteous and thorough

Service

I am completely satisfied with the service I received from them they are always very helpful

Service

Completely satisfied ??

Service

Every was done as requested with no issues

Service

Very happy with the staff .

Service

Good service

Service

Consistantly good service

Service

Everything went from pick up to delivery on the agreed timetable

Service

BMW provide me with an excellent service which is very good value for money. I would have no hesitation in recommending them

Service

I have no issues and after-sales is always good

Service

The service staff were polite and very kind, helping me to get my car back to me as soon as possible so I could get back to my job as a nurse. I really appreciated that.

Service

Good job

Service

nothing to fault

Service

great service

Service

First class service as always. Work required was carried out in an efficient manner and to a standard I now expect. Given the challenging situation now this is commendable.

Service

no problems fitted me in to service my car on a sat morning

Service

Very efficient.

Service

Everything went according to plan.

Service

As I explained everything was so smooth from the first phone call through to picking up our lovely car... We did go to Mercedes at first but honestly they were not a patch to your on customer care. So thank you..

Sales

Very satisfied with the service received. Was kept informed about delivery. Sent link to videos etc. which were very helpful.

Sales

Everything went smoothly and efficiently

Sales

No complaints at all, excellent and enjoyable experience

Sales

Easy purchase from seeing the car to taking delivery.

Sales

I was dealt with very professionally

Sales

Sales person made everything involved with the process very clear, throughout I never felt pressurised. His product knowledges enabled him to clearly answer any questions I had. At all times he was an outstanding role model for BMW.