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ABOUT WESTERLY YEOVIL.

Find out more about what we do and our team.

Latest News & Events

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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Exemplary Service. The Knowledge Behind Every Westerly Service.

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Bank Holiday Opening Hours

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BMW i3 Service Inclusive

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Exeter Chief's Rob Baxter collects his new BMW

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Is there a BMW SI package on your used BMW?

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Westerly Yeovil's Spring Event a roaring success

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THE BMW ECLIPSE EVENT. 11-13 SEPTEMBER 2015.

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BMW XDRIVE.

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WIN A BMW 2 SERIES GRAN TOURER WITH SEVEN SEATS FOR EASTER.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Kirk Broome

Head of Business
  • Department All

Jason Salmon

Sales Manager
  • Department Sales

David Duarte

Business Manager
  • Department Sales

Paul Brown

Service Manager
  • Department Aftersales

Wayne Gouveia

Parts Manager
  • Department Parts

Laura Grant

Sales Executive
  • Department Sales

Dan Adams

Sales Executive
  • Department Sales

Jamie Cox

Sales Executive
  • Department Sales

Patryk Dworaczek

Sales Executive
  • Department Sales

Jack Dean

BMW Product Genius
  • Department Sales

Emily Jolley

Sales Administrator
  • Department Sales

Lou Weston

Service Advisor
  • Department Aftersales

Holly Paradise

Service Advisor
  • Department Aftersales

Poppy Siebert

Service Advisor
  • Department Aftersales

Jack Hooper

Service Advisor
  • Department Aftersales

Gemma Woodland

Warranty Administrator
  • Department Aftersales

Matt Barnes

Parts Advisor
  • Department Parts

Tim Mullins

Parts Advisor
  • Department Parts

Joe Holloway

Technician
  • Department Workshop

Mandy Pomeroy

Receptionist
  • Department Reception

Helen Roe

Receptionist
  • Department Reception

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I had remind the service advisor which airbag to change. Apart from that, all good.

Service
Thank you for your feedback, it is appreciated. Kind Regards Kirk Broome Head of Business

Prompt and efficient with staff who make the visit pleasurable

Service

Good service

Service

Poorly treated but not enough space in this book to list all my problems - call me during working hours from 14 June onwards Rob Scott

Service

A lot more expensive than I expected and I had to re-book for one issue!

Service

Great customer service

Service

Everyone is always very nice and very professional

Service

cheap mot and valet for £30 great deal.

Service

On time and comfortable facilities whilst waiting for the service

Service

Fast and efficient

Service

Very easy to book, excellent service. Only issue was car was not finished due to software download needing to run overnight.

Service

Courteous & professional

Service

I was very pleased with the personal service given to me. Westerly Yeovil is quite a distance away from where I live and the Isofix repair was going to take quite a few hours. The garage arranged for someone to collect and return my car to my home.

Service

Well looked after and problem solved without recourse to any arguments

Service

Very pleased with Westerley and its customer service. What irritates me is being pursued by BMW UK for customer feedback. BMW UK is the organisation most likely to lead me to go to another manufacturer.

Service

The staff were very friendly, helpful and professional. The communication was good, and I was pleased with the repair carried out on my car and with the health check. It was nice that my car was washed prior to returning it it to me

Service

The experience was, as expected, perfect. The work executed on time.The vehicle returned fully valeted and the addition of the video an extra bonus.

Service

Laura knew all the options available to me and worked hard to get to where I needed to be on price.

Sales
Thank you for your comments and personal mention of Laura, it is very much appreciated. Kind Regards Kirk Broome Head of Business

Friendly staff, knowledgeable and happy to answer any questions

Sales
Thank you for your comments, they are much appreciated, Kind Regards Kirk Broome Head of Business

Once it was decided when it would be ready everything was executed in quick time

Sales

Jamie Cox and Jason Salmon went the extra mile to ensure my car was delivered quickly after a long build time and it was very much appreciated.

Sales
Thank you for your kind comments and personal mention of Jamie and Jason. Kind Regards Kirk Broome Head of Business

Very welcoming tip top service very friendly salesmen

Sales
Thank you for your positive comments. Kind Regards Kirk Broome Head of Business

The only negative is that once the order was placed there were no updates from the dealer until a collection date was known. For those of us buying a new car it's a big deal, it would have been nice to be kept up to date with build progress.

Sales

Laura at Yeovil BMW made everything clear and simple during the purchasing process.

Sales
Thank you so much for your comments and personal mention of Laura. It is very much appreciated. Kind Regards Kirk Broome Head of Business

The serviced received was what one expects from BMW excellent.

Sales
Thank you for your wonderful comments, they are appreciated. Kind Regards Kirk Broome Head of Business

Laura was really helpful in finding my partners car 2 years ago and equally listened to my needs and this car absolutely suits me to the 'ground'.

Sales
Thank you for your comments and personal mention of Laura, It is greatly appreciated. Kind Regards Kirk Broome Head of Business

All questions answered promptly and politely, with no 'pressurised' selling. Taken for a test drive that was a good combination of road conditions.

Sales

We felt that the handover was a little rushed and realised after a few days with the car that we had needed more explanation of how to get the most out of it. The handover did not match the experiences with other manufacturers, given the price

Sales

Very friendly and approachable but not too pushy

Sales

Great service throughout. Good use of Carwow.

Sales

The staff at BMW centre were extremely helpful , and made the experience of buying a new car very pleasurable .