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ABOUT WESTERLY YEOVIL.

Find out more about what we do and our team.

Meet the team

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Stuart Martin

Head of Business
  • Department All

David Duarte

Sales Manager
  • Department Sales

Paul Brown

Service Manager
  • Department Aftersales

Wayne Gouveia

Parts Manager
  • Department Parts

Jon Follows

Retail Manager
  • Department Sales

Dan Adams

Sales Executive
  • Department Sales

Jamie Cox

Sales Executive
  • Department Sales

Henry Sparkes

Sales Executive

Lucy Malling

Sales Executive

Rich Blacker

Sales Executive
  • Department Sales

Emily Jolley

Sales Administrator
  • Department Sales

Sarah Barnes

Accounts

Lou Weston

Service Advisor
  • Department Aftersales

Holly Paradise

Service Advisor
  • Department Aftersales

Andrew McCourt

Service Advisor
  • Department Aftersales

Gemma Woodland

Warranty Administrator
  • Department Aftersales

Matt Barnes

Parts Advisor
  • Department Parts

Tim Mullins

Parts Advisor
  • Department Parts

Joe Holloway

Technician
  • Department Workshop

Mandy Pomeroy

Receptionist
  • Department Reception

Helen Roe

Receptionist
  • Department Reception

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

No problem, as you come to expect

Service

Very helpful staff and service was completed in a timely fashion.

Service

the staff and presentation were very professional

Service

Problem dealt with promptly

Service

Fast service, finished in just a couple of hours. Found the sent video going through the underside of the car telling me about the tyre tread left ect very informative and a nice touch.

Service

The service and inspection were done to a high standard but the car has niggling intermittent faults which prove elusive. I do not criticise the technicians - if a fault does not reappear at the service time there is nothing they can do.

Service

Car was cleaned whilst in for service

Service

It was prompt, efficient and priced fairly.

Service

Overall service excellent.

Service

Booking service was easy and straightforward. Loan car was available for the day and work on my car was completed on time. Very pleased with whole experience.

Service

very professional and caring

Service

Polite and helpful at all times, car returned on time and thoroughly valeted, price was exactly as quoted

Service

As always! First class

Service

very curtious serve personnel

Service

As above

Service

The service as always was second to none you are made to feel special whilst there.

Service

Friendly staff and service completed on time

Service

Westerly Yeovil are always happy to help and are very accomadating. I always get the feeling that nothing is too much trouble.

Service

Very helpful, chauffeur driven home and collected. No quibble on BMW's warranty.

Service

Great customer service - problems identified and a solution arranged.

Service

Appointment was completed well within allotted time given; staff always keep me informed of any unforeseen issues etc.

Service

Accepted there was a issue with fuel gauge and in hand to sort

Service

Car was collected and delivered back promptly and courteously. This is a good service. Necessary service was carried out as agreed.

Service

New MOT no issues.

Service

Got badly buggered about at last MoT. It took over two and a half hours. Overall not too bad

Service

See above.

Service

Professional friendly customer care.

Service

Waiting times are longer than I would like for a premium car

Service

everything was ok

Service

There were no issues.

Sales

Only took a week to arrive and was exactly as described

Sales

It was a no pressurized experience, not overly pushy which i like however team was knowledgeable

Sales

I have a purchased a series of vehicles over the years from various outlets. The level of service less efficient than I have experienced in the past.

Sales

Just good service all round from Lucy

Sales

All staff at Westerley Yeovil provided a superb level of service

Sales

The staff and David and Lucy in Sales were very helpful and considerate and helped us decide which was the best car for us.

Sales

Smooth operation

Sales

Great communication throughout the whole process any issues dealt with promptly and efficiently by the sales team. Customer service throughout was excellent. Very pleased with new car and excellent quality.

Sales

Nothing was too much trouble and we weren't pushed into buying something we weren't looking for.