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ABOUT WESTERLY YEOVIL.

Find out more about what we do and our team.

Latest News & Events

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The BMW 4 Series currently with 0% APR Representative

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WE’VE LOWERED BRAKE SERVICING PRICES.

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Impress with the new BMW Shadow Edition

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The BMW Lower Emissions Allowance.

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Exemplary Service. The Knowledge Behind Every Westerly Service.

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Bank Holiday Opening Hours

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BMW i3 Service Inclusive

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Exeter Chief's Rob Baxter collects his new BMW

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Is there a BMW SI package on your used BMW?

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BMW xDRIVE.

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WIN A BMW 2 SERIES GRAN TOURER WITH SEVEN SEATS FOR EASTER.

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ROAD TAX CHANGES 01/04/2017

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What type of BMW Engine is right for you?

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Meet the team

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Kirk Broome

Head of Business
  • Years in the company
  • Department All

Jason Salmon

Sales Manager
  • Years in the company
  • Department Sales

David Duarte

Business Manager
  • Years in the company
  • Department Sales

Paul Brown

Service Manager
  • Years in the company
  • Department Aftersales

Wayne Gouveia

Parts Manager
  • Years in the company
  • Department Parts

Laura Grant

Sales Executive
  • Years in the company
  • Department Sales

Dan Adams

Sales Executive
  • Years in the company
  • Department Sales

Jamie Cox

Sales Executive
  • Years in the company
  • Department Sales

Patryk Dworaczek

Sales Executive
  • Years in the company
  • Department Sales

Jack Dean

BMW Product Genius
  • Years in the company
  • Department Sales

Emily Jolley

Sales Administrator
  • Years in the company
  • Department Sales

Lou Weston

Service Advisor
  • Years in the company
  • Department Aftersales

Holly Paradise

Service Advisor
  • Years in the company
  • Department Aftersales

Poppy Siebert

Service Advisor
  • Years in the company
  • Department Aftersales

Jack Hooper

Service Advisor
  • Years in the company
  • Department Aftersales

Gemma Woodland

Warranty Administrator
  • Years in the company
  • Department Aftersales

Matt Barnes

Parts Advisor
  • Years in the company
  • Department Parts

Tim Mullins

Parts Advisor
  • Years in the company
  • Department Parts

Joe Holloway

Technician
  • Years in the company
  • Department Workshop

Mandy Pomeroy

Receptionist
  • Years in the company
  • Department Reception

Helen Roe

Receptionist
  • Years in the company
  • Department Reception

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

help with all aspects of the service

Service

Job well done

Service

During my last visit to Westerly Yeovil, due to traffic congestion I was late for my appointment, but they were very understanding and accommodated me. Everyone I saw there was pleasant and helpful, also they cleaned my vehicle.

Service

long wait

Service

I have had the car for about 4 weeks and have a few teething problems. Every issue has been sorted out at my convenience.

Service

I am happy with the service

Service

See comments in question 1

Service

Everyone is very welcoming polite and helpful

Service

Good service, helpful staff

Service

Passed MOT and advisory pointed out potential future tyre issues. So I changed them just to be safe.

Service

Friendly staff.

Service

It was OK but the wait was longer than I was told.

Service

WHILST I RATE BMW AS A PRODUCT, I WAS CHARGED ONE HOURS LABOUR TO ASSESS THE PROBLEM, THEN TOLD THEY COULD FIND NOTHING WRONG, THEN ASKED TO ALLOW 2 FURTHER HOURS. CAR TAKEN TO ANOTHER BASIC GARAGE AND FAULT FOUND IN UNDER 30MIN, NOT IMPRESSED BMW

Service

Because they we're able to give a timely apt when Dorchester branch could only offer one in two weeks when I had a fault light on. I found that unacceptable given the car was under warranty and I was expected to not drive the car for that time

Service

The tyre pressure warning light came on as I drove home because it had not been re-set after the service.

Service

The same reason as above. Westerly Yeovil's excellent service

Service

Fast, and good to deal with.

Service

Good facilities and helpful staff.

Service

I was able to drop off the car after 7am on my way to work. My husband was able to collect it after it was ready. In the past our car was cleaned & valeted which didn't happen this time, which was disappointing after the service was costly.

Service

As above.

Service

As above

Service

Nothing wrong with it but expected more from a BMW dealer

Service

A phone call I made to question an aspect of the service wasn't returned, hence the lower grade.

Service

My car needed a service, it was booked in without fuss, and the service was completed before the time originally given, which was a bonus. Also the car was properly cleaned before it was returned to me.

Service
Thank you for your comments, and I am pleased that you enjoyed your Westerly Experience. Kind Regards Kirk Broome Head of Business

The level of service was very good however I need a new tyre and you were unable to replace it for me.

Service

A fault warning prompt on our drive system was corrected expediently and has not reoccurred since

Service
Thank you for your comments Kind Regards Kirk Broome Head of Business

see above

Service
Thank you for your positive comments, they are very much appreciated. Kind Regards Kirk Broome Head of Business

As above.

Service
Thank you for your kind comments, they are appreciated. Kind Regards Kirk Broome Head of Business

As above

Service

Service appears to have been conducted satisfactorily. We requested quote for scratch repair but never received it.

Service

My service went ok, it was the fact that when my car failed it's MOT I had to go elsewhere for tyres. So for that reason I wouldn't book at Westerly again.

Service

I had remind the service advisor which airbag to change. Apart from that, all good.

Service
Thank you for your feedback, it is appreciated. Kind Regards Kirk Broome Head of Business

It arrived quickly and the transition was very quick

Sales

The service was excellent and I was kept in touch every step of the way except once when my telephone message to the receptionist did not get passed on but an email follow up did get through.

Sales

Very satisfied, excellent customer service, very good knowledge of the entire product range

Sales

No issues arose at all.

Sales

The unveiling and communication was great!

Sales

As above, all my requirements were fully addressed, I was not pressed into making a decision until I was completely satisfied.

Sales

Very helpful staff, and car was delivered on time.

Sales
Thank you for your comments and I am pleased that you enjoyed your Westerly Experience. Kind Regards Kirk Broome Head of Business

Jason the Sales Manager dealt with us, as my husband and I have previously been with BMW from 2000 until 2003 and was so pleased to be dealing with him.

Sales
Thank you for your kind comments and personal mention of Jason. It is appreciated. Kind Regards Kirk Broome Head of Business

They omitted to charge the hybrid battery! I believe it had been plugged in overnight before collection but the car was unlocked so charging did not take place!

Sales
Thank you for your comments, and I am sorry to hear about the hybrid battery not being charged. I have asked my sales manager to contact you regarding this. Kind Regards Kirk Broome Head of Business

I was regularly informed on the progress of my car being built and particularly appreciated being sent a video of it when it arrived. I was well looked after during the sales process

Sales

Laura knew all the options available to me and worked hard to get to where I needed to be on price.

Sales
Thank you for your comments and personal mention of Laura, it is very much appreciated. Kind Regards Kirk Broome Head of Business

Friendly staff, knowledgeable and happy to answer any questions

Sales
Thank you for your comments, they are much appreciated, Kind Regards Kirk Broome Head of Business