Loading...

ABOUT WESTERLY YEOVIL.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

WHAT A DIFFERENCE A DAY MAKES.

Read

BMW Upgrade Scheme.

Read

BMW Help: Recalls

Read

SERVICE YOU EXPECT AT A PRICE YOU WOULDN'T

Read

CLEAN DRIVING COSTS LESS THAN YOU THINK

Read

TBC 1

Read

TBC 3

Read

TBC 2

Read

BMW i8 Roadster

Read

WE’VE LOWERED BRAKE SERVICING PRICES.

Read

Impress with the new BMW Shadow Edition

Read

Exemplary Service. The Knowledge Behind Every Westerly Service.

Read

Bank Holiday Opening Hours

Read

Exeter Chief's Rob Baxter collects his new BMW

Read

Is there a BMW SI package on your used BMW?

Read

WIN A BMW 2 SERIES GRAN TOURER WITH SEVEN SEATS FOR EASTER.

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Stuart Martin

Head of Business
  • Department All

Jason Salmon

Sales Manager
  • Department Sales

David Duarte

Business Manager
  • Department Sales

Paul Brown

Service Manager
  • Department Aftersales

Wayne Gouveia

Parts Manager
  • Department Parts

Laura Greatbatch

Sales Executive
  • Department Sales

Dan Adams

Sales Executive
  • Department Sales

Jamie Cox

Sales Executive
  • Department Sales

Ben Long

Sales Executive
  • Department Sales

Liam Nixon

BMW Product Genius
  • Department All

Lucy Malling

BMW Product Genius
  • Department All

Emily Jolley

Sales Administrator
  • Department Sales

Sarah Barnes

Sales Administrator

Lou Weston

Service Advisor
  • Department Aftersales

Holly Paradise

Service Advisor
  • Department Aftersales

Poppy Siebert

Service Advisor
  • Department Aftersales

Andrew McCourt

Service Advisor
  • Department Aftersales

Gemma Woodland

Warranty Administrator
  • Department Aftersales

Matt Barnes

Parts Advisor
  • Department Parts

Tim Mullins

Parts Advisor
  • Department Parts

Joe Holloway

Technician
  • Department Workshop

Mandy Pomeroy

Receptionist
  • Department Reception

Helen Roe

Receptionist
  • Department Reception

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

friendly, professional, everything taken care of

Service

Vehicle went into to find a fault with red vehicle check light. Replaced the battery and I was told that this had fixed all the issues. Red light on the next morning. Phoned customer service to be told the car needed time. Not fixed the fault.

Service

Everything went smoothly, with no waiting around.

Service

The team at Westerly Yeovil are faultless from sales to service departments.

Service

The service took exactly the time I was quoted and I was kindly offered a lift into town and back instead of me waiting for a couple of hours in the showroom. This was very much appreciated.

Service

All the staff I dealt with were very helpful and pleasant

Service

The Staff are excellent

Service

Although there was an initial administration problem (which is why I have not awarded the highest rating) the way that Westerley Yeovil dealt with it was excellent. They did everything possible to ensure that this customer was happy.

Service

most ok

Service

Everything went to plan, with no delays or problems.

Service

Welcome and service as I would expect from a premium brand.

Service

Good levels of service

Service

I have been taking my BMWs to Westerley since 1999 and I cannot fault them at all in that whole time.

Service

Details given by the receptionist regarding the vehicle service and the presentation of the vehicle on collection ( valeted)

Service

The facility is welcoming and professional but I had to go there for a recall.

Service

Friendly and efficient service.

Service

Brilliant and professional

Service

Any problems are sorted quickly and efficiently

Service

The job was done, the car washed, and the lift into town fitted in perfectly. It is a very useful extra which I really appreciate.

Service

A very simple procedure with friendly staff!

Service

All work was completed on time and as discussed prior to starting.

Service

Work done quickly and car returned on time and cleaned

Service

All questions answered

Service

Lovely staff and everyone is super helpful.

Service

It was actually Yeovil motor company I dealt with BMW Yeovil not involved.

Service

From start to finish, Westerly provided comprehensive and professional service and quality.

Service

car seems excellent

Service

Pleased to be fitted in on day i wanted, plus courtesy car. Minor issue - thought there was problem with rear wiper, mentioned it, understood was part of std check, no problem identified in report, yet checked on getting home and it was split.

Service

No problems

Service

My visit experience was exactly what I'd expect to get as a BMW driver

Service

Nothing is too much trouble for the staff

Service

Efficient and curteious

Service

No reason for complaint and few surprises.

Service

Westerly service have always been excellent with exceptionally nice service staff

Service

Cheerful and efficient servicing.

Service

Couldn’t fault

Service

Always receive friendly and efficient service

Service

Quick, no fuss, very communicative and on time - delivered as promised

Service

My car was returned to me repaired and very well cleaned, thank you.

Service

They were all excellent. Very helpful, friendly and efficient.

Service

Lack of understanding and support by service desk. My car has had new software installed that has cured a year old problem

Service

Work required carried out successfully {MOT}

Service

Did exactly what I expected and very well

Service

whilst choosing my car at no time did the sales person try to pressure me into a higher spec/cost car and explained everything in detail

Service

Quick and easy to get my car serviced, even provided transport to pick me up and drop me off.If I have one complaint it would be the cost of the service, £350 for an oil change is steep by anyone's standards.

Service

good service

Service

The service was fine. The lad that served me wasn't very good (unlike the others at Westerley) and again the cost was outrageous for an oil change.

Service

Impossible to fault. Everything was perfect and generally exceeded even BMW's high standards.

Service

Very good but can not resolve the problem - not even after investigation and checks with BMW central and database

Service

Good, quick service.

Service

Pretty pricey

Service

I was completely satisfied with my visit as I am each time I go.

Service
Thank you for your kind comments, they are very much appreciated. Kind Regards Kirk Broome Head of Business

It was quick

Service

Good service, helpful staff and efficient work

Service
Thank you for your positive comments. Kind Regards Kirk Broome Head of Business

Great service every time.

Service
Thank you so much!. Kind Regards Kirk Broome Head of Business

Everything about it was brilliant

Sales

kept well informed during the process, good px offer

Sales

This is the 3rd car I have bought through the fantastic Senior Sales Executive, Jamie Cox, who explains all the options and makes the purchase process as straightforward as possible. He is friendly and helpful but always professional.

Sales

Because it was as smooth as I expected.

Sales

Impressive level of care in going through features of new car and offering other support

Sales

Whole process was trouble free. Laura Greatbach provided good advice and support when requested and assisted throughout the purchasing process and was of particular help with the many choices that were available.

Sales

See above also it is the perfect car for my purposes nimble on the country lanes and good for long distance touring as well. Also surprisingly economic on fuel.

Sales

Very quick and easy. No request a problem.

Sales

The salesman was friendly on my first visit to this franchise; understood what I wanted and whilst explaining the many options available was not pushy and prepared to listen.On delivery all my questions went smoothly.

Sales

As already explained the whole process went without any hassle.

Sales

God customer service, made to feel like a customer

Sales

4 th x 5 bought at westerly Yeovil , very happy. With the team there

Sales

Again, I think a few little extra touches could have made the collection more special.

Sales

Great service, good salesman

Sales

They were all extremely helpful

Sales

The recent experience, as always, has been a pleasure from initial discussions to final delivery.

Sales

Very thorough and informative